vCTO Secure Blog

vCTO Secure has been serving the Seattle area since 2011, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Dos and Don’ts to Successful Video Conferencing

The Dos and Don’ts to Successful Video Conferencing

Today’s business world is full of technology, one of which is commonplace now thanks partly to the pandemic: video conferencing. While the trend was on the rise before COVID, it’s seen as a necessity, particularly for businesses with remote teams. It’s important to ensure that you practice good video conferencing etiquette; otherwise, you could suffer from poor—or worse, boring—meetings.

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These Two Technologies are Changing Small Businesses

These Two Technologies are Changing Small Businesses

Small businesses often find themselves reevaluating their operational strategies to maximize efficiency. While various technologies can enhance operations for any small and medium-sized Business (SMB), this blog will focus on two that stand out as particularly impactful.

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Two Technologies that Can Help Your Business Evolve

Two Technologies that Can Help Your Business Evolve

Evolving considerations are definitely a major part of doing business. A decision made a year or even a quarter in the past might not be right for your business today. When trying to establish a technology profile that is right for your business, it can be difficult to nail down exactly what solutions allow you to improve overall efficiency while supporting organizational productivity. In today’s blog, we try to give a couple of tips for when to establish when it is time to shift gears and consider new tech.

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6 Signs Your POS Technology Needs to Be Addressed

6 Signs Your POS Technology Needs to Be Addressed

Deciding to upgrade your Point of Sale (POS) system isn't always a choice businesses willingly make, often due to the challenges faced during the initial implementation and the subsequent learning curve for employees. However, like any other business computer, regular updates are crucial for ensuring optimal efficiency in handling customer demand.

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How Do You Know When is the Right Time to Upgrade Your POS System?

How Do You Know When is the Right Time to Upgrade Your POS System?

Updating your Point of Sale (POS) system isn’t a choice that most businesses would make if they were to have the choice. They typically have long memories of the pain it was to implement the system and how there was a major learning curve for all of their employees. Unfortunately, POS systems are like any other business computer, they need to be updated regularly to ensure that your business is able to efficiently handle customer demand. 

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Defining Failover and How It Pertains to Your Business

Defining Failover and How It Pertains to Your Business

The presence of a continuity strategy holds immense significance. When discussing continuity plans, one often encounters the term "failover." Let's take a look into the concept of failover and explore various facets associated with it.

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The Right Hardware Can Make All the Difference

The Right Hardware Can Make All the Difference

Choosing what type of hardware is right for your business and when it is time to upgrade away from the hardware you use are two considerations every single business has to make. These days there are a lot of options available to decision makers that weren’t available in the past. This both makes these hardware decisions easier and more time consuming because there are more variables that people have to weigh. Let’s go through some of them today. 

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New Technology Can Streamline Processes

New Technology Can Streamline Processes

How can you distinguish your presence in your industry when your customers anticipate a top-notch experience at every juncture? Businesses can gain a substantial advantage over competitors by harnessing the power of cutting-edge technology solutions, such as online ordering, mobile applications, and e-commerce platforms, which streamline access to services and products. Let's discuss how the latest technological advancements can be used to improve your business.

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Do You Need Assistance with Your IT Strategy?

Do You Need Assistance with Your IT Strategy?

IT strategies play a pivotal role in helping companies navigate this complex terrain, but they often require a substantial amount of time to be effectively implemented. This week, we'll explore the reasons behind the seemingly sluggish pace of IT strategy implementation and why patience is indeed a virtue in the world of technology.

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To Succeed with Technology Implementation, Know Your Business Inside and Out

To Succeed with Technology Implementation, Know Your Business Inside and Out

Technology can empower your business to accomplish great things, ranging from making better decisions to increasing productivity. However, your business could potentially be overwhelmed by the opportunities it presents. How do you navigate the confusing landscape of business technology? It all starts with having a clear understanding of what works for your particular business, starting by working with technology professionals.

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The Value of Certified IT Technicians

The Value of Certified IT Technicians

Your business relies on its IT, but if you don’t have the experience managing these systems they can do more harm than good. Managing and troubleshooting problems can be difficult for those who aren’t trained and certified, so having access to professionals that are can make a significant difference for your business. In this week’s blog we will discuss the value that having certified IT technicians at your organization’s disposal can have a significant effect on your business. 

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You Need to Have the Right Perspective of Your Business’ Technology

You Need to Have the Right Perspective of Your Business’ Technology

Businesses are always trying to get the tools they need to do things in the most efficient manner they can. They are under pressure to do so and therefore can have issues when they decide to implement technology that doesn’t necessarily help them meet their goals. In this week’s blog, we take a look at how having the right view of technology can set up some long-term success for your business. 

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Unpacking the Most Common Small Business Technology Problems

Unpacking the Most Common Small Business Technology Problems

Technology brings a lot of benefits, but it can also cause problems. Small and mid-sized businesses that rely on technology will have to confront these challenges to get the most out of their IT. Let’s take a look at three of the most common technology problems that SMBs face. 

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When Is the Right Time to Update Your POS System?

When Is the Right Time to Update Your POS System?

A lot of businesses need a Point of Sale system in order to effectively do business and the technology has been progressing right along with new features and it has left some businesses struggling to compete. After all, for all businesses, the customer experience is a huge consideration. This week, we thought we would take a look at four variables that businesses should consider when determining whether or not it is time to replace their POS system.

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Essential Software for the Modern Business to Utilize

Essential Software for the Modern Business to Utilize

When you think of technology, you typically think of computers and routers and all the hardware and services you need to run the software that is at the heart of your business’ operations. Software is crucial to every organization, but do you have too much? Too little? Today, we will unpack these questions and go through a list of what software is absolutely mandatory for business. 

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Technology’s Role In the Modern Supply Chain

Technology’s Role In the Modern Supply Chain

The business world has seen major shifts in supply chain management as more and more people buy and sell goods over the Internet. While it’s just another ecosystem for retail outfits, other companies that need to source resources from different types of companies from all over the planet have found that global shortages and capital constraints brought on by the COVID-19 pandemic have changed the way they have to do business. 

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Tip of the Week: Use a Favicon to Consolidate Bookmark Space

Tip of the Week: Use a Favicon to Consolidate Bookmark Space

When you’re using the Internet, how often do you find yourself using so many bookmarks that the bar simply cannot display what you want it to? You can make things a bit easier by saving some space on your bookmark or favorite bar by only showing the sites’ favicons. Don’t know what a favicon is? We’ll cover that too!

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Storage Sense Gives You More Space in Windows 11

Storage Sense Gives You More Space in Windows 11

One of the nice things about the Windows operating system is how many bells and whistles there are to benefit the user. Take, for example, Storage Sense, which is intended to help you deal with some file storage issues that are only too common both at the office and at home. Let’s take a closer look at Storage Sense and how knowing about its capabilities can be so helpful.

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Get More Control Over Your Sales Process with Technology

Get More Control Over Your Sales Process with Technology

The sales process is an integral part of every business. How to get your products and services in front of prospective customers is the big mystery that every business has to solve. Technology can really help improve your business’ sales process. Today, we will look at a couple of technologies that work wonders to help your sales team be more effective. 

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Cloud Computing May Be the Answer to Your Technology Problems

Cloud Computing May Be the Answer to Your Technology Problems

Cloud-hosted computing has been around for quite some time, but it has never been as accessible as it is today.  It is now a commonly used resource for almost any type of business. In fact, the growth of cloud-based computing suggests that we are staring at a cloud-hosted future. Today, we wanted to discuss the cloud and how it has become the go-to solution for growing businesses. 

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