vCTO Secure Blog

vCTO Secure has been serving the Seattle area since 2011, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Benefits Does a Four-Day Workweek Bring Businesses?

What Benefits Does a Four-Day Workweek Bring Businesses?

The idea of a four-day workweek—where the common 40-hour week is shortened to 32 with no reduction of benefits or take-home pay—is becoming increasingly popular, boasting improved efficiency and heightened levels of employee satisfaction.

Naturally, as an IT provider, we’re intrigued by the idea of using technology to get the most out of this abbreviated time in the office.

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You Need to Address Your Employees’ Cybersecurity Knowledge

You Need to Address Your Employees’ Cybersecurity Knowledge

It's remarkable, but if you were to assess the greatest threats to your business, your users would likely rank high on that list. Human error poses a significant challenge to your security because cybercriminals exploit your employees' fallibility and proneness to mistakes.

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This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

This 1996 Conceptual Essay on IT Support Gives Us the Warm Fuzzies

Oftentimes, a technology issue has less to do with the technology itself and more with the one using it. User error is simply one of the biggest reasons why technology support is asked for, and it’s such a common occurrence that it leads to many users becoming the butt of jokes among IT workers. People who provide IT support must practice empathy and understanding rather than foster this antagonistic mindset amongst teams.

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What are the Most Prevalent Obstacles to Cybersecurity?

What are the Most Prevalent Obstacles to Cybersecurity?

With Cybersecurity Awareness Month just around the corner, now seems to be the appropriate time to consider your own business’ cybersecurity. While there are many, many factors that contribute to how protected your business is against threats, one of the most impactful and insidious is how receptive your employees are (or aren’t) to security-centric behaviors.

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How to Squeeze in Some Exercise Without Leaving Your Desk

How to Squeeze in Some Exercise Without Leaving Your Desk

As comfy as it can be at times, sitting for all hours of the day isn’t something we’re built for. As a result, not only does sitting all day impact our overall health, it can functionally hurt our productivity as well. Fortunately, there are some simple exercises and activities that can be done at the workstation to help mitigate these negative outcomes. 

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Are Your Workers Working Other Jobs?

Are Your Workers Working Other Jobs?

It’s not uncommon for an employee to hold a second job outside of your office, whether it’s a side gig that they are trying to turn into a passion project or a side hustle just to make ends meet or put away a little extra money every month. Workers holding multiple jobs is certainly not unheard of—if anything it’s more common than ever, thanks to the remote work surge. How does this phenomenon impact your organization?

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Hybrid Teams Often Don’t Get the Benefits of Company Culture

Hybrid Teams Often Don’t Get the Benefits of Company Culture

Both in-house and remote operations have their places in the work environment, and many companies have opted to combine the two to create a hybrid workplace. While this too has made a world of difference for all kinds of businesses, others have found that it lacks the inclusivity that a modern workplace demands. Let’s take a look at the cause of this.

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MFA Could be Improved Upon With Adaptive Authentication

MFA Could be Improved Upon With Adaptive Authentication

We’d be the first to admit that, as much as we’d recommend that you use multi-factor authentication wherever it is available, MFA isn’t perfect. This makes the idea that an improvement to these methods is on the horizon an intriguing one. Let’s discuss what may become the new and improved standard fairly soon.

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Employee Burnout Can Seriously Affect Your Business’ Cybersecurity

Employee Burnout Can Seriously Affect Your Business’ Cybersecurity

Burnout is a very real thing, and it can lead to your employees becoming disengaged in their work in more ways than one. Their performance can suffer, but so too can their adherence to your workplace policies—policies like cybersecurity. Let’s take a look at the idea of cybersecurity burnout at all levels, whether it’s for your average employee or your IT workers.

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Handle Your Technology Upgrades to Not Make Them a Major Distraction

Handle Your Technology Upgrades to Not Make Them a Major Distraction

We often discuss how we can help you make your business processes more efficient, but we want to refocus on how you can implement these solutions through the use of digital technologies and transformation. How does new technology affect your staff, and what can you do to ensure that these new tools aren’t impacting your employees in unforeseen ways?

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Has a Return to the Office Led to Some Employees Leaving Permanently?

Has a Return to the Office Led to Some Employees Leaving Permanently?

The past few years have seen major shifts in the workforce, and not the kind that employers ever want to see. More people than any other time have willingly left their places of work, with social media hashtags like “#quittingmyjob” and “#quitmyjob” getting hundreds of millions of views. Let’s consider why this is, and what you can do to keep your employees engaged  

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Protecting Employee Data is Really Important

Protecting Employee Data is Really Important

Privacy for business means a lot more than protecting the data and personal information of clients. It also extends to just about all data collected by a business, including that of the employees. How can you go about protecting this data without also violating the privacy of your employees themselves?

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Four Steps to Make Cybersecurity Training as Effective as Possible

Four Steps to Make Cybersecurity Training as Effective as Possible

Real cybersecurity preparedness is, like most things in a business, a team effort. Everyone needs to be aware of the best practices involved in cybersecurity. Naturally, this will involve training. In the interest of making sure this training is as effective as it needs to be, we’ve assembled a few best practices to keep in mind as you design a curriculum.

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Tip of the Week: How to Engage Your Team in Security Training

Tip of the Week: How to Engage Your Team in Security Training

When it comes to your business’ security, your team members can either be your greatest vulnerability or your greatest strength. In order to ensure that the latter is the case, you need to make sure that they are all trained up in the proper security measures. For your convenience, we wanted to share a few tips to help make this training more effective.

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The Internet Isn’t So Accessible to Everyone

The Internet Isn’t So Accessible to Everyone

When we talk about Internet accessibility (particularly as of late), we mainly focus on the idea of enabling people to use the Internet, regardless of where they may be located. While this is certainly a big issue at the present, there is another kind of accessibility that needs attention: how able those people with disabilities are to use the Internet at all.

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An Upcoming Windows Update Might Optimize Your PC Based on How You Use It

An Upcoming Windows Update Might Optimize Your PC Based on How You Use It

Windows is the most used operating system in the world, which should really come as no surprise. After all, it can be found in just about every environment: most businesses utilize it, and there is no shortage of Windows desktops and laptops in homes around the world. While nothing has been set in stone yet, Microsoft may implement a new setting to let all the different uses of Windows shine.

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How to Resolve the Most Prevalent Security Threat to Your Business

How to Resolve the Most Prevalent Security Threat to Your Business

If I were to ask you what you believed was the biggest potential threat to your business’ future, what would your answer be? The correct answer for most is the risk that an employee might let in a threat—intentionally or not. Let’s investigate how this might happen, and what you need to do to stop it.

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Non-Technical Solutions for Team Collaboration

Non-Technical Solutions for Team Collaboration

There is no denying that “collaboration” is one of the biggest business buzzwords right now… and for good reason, since it is a prerequisite for any business seeking to compete in its market. Let’s take a different tack than we usually would and consider some of the non-technical elements your business needs to incorporate to encourage collaborative work.

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What Your Team Needs in Order to Collaborate

What Your Team Needs in Order to Collaborate

Collaboration is widely accepted as a “must-have” in the current, connected business environment… at least, for any organization that wants to remain competitive. Let’s take a few moments and consider what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

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Technology to Target as the Holidays Approach

Technology to Target as the Holidays Approach

Most people like new technology, whether it is a lamp shaped like the moon, a new video game console, or just a gadget that may improve their life a little bit. We looked around to try and find some business-esque technology the professional would be able to use in their office (or home office). Let’s take a look at them now:

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Seattle, Washington

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With human error causing over 92% of data breaches, we understand the importance of focusing on the weakest link by empowering employees through self-improvement, personal protection, and engaging training that is relate-able, not demeaning.

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